Questions we get a lot.
Do I need an appointment?
Walk-ins are welcome at both locations, Monday through Friday. Highway 75 is also open Saturdays 8 AM to 3 PM. For bigger jobs, calling ahead is always a good idea.
How long will my vehicle be there?
We'll tell you before we start. Oil changes are usually 30 minutes or less. Alignments take about an hour. Anything more complex, we give you an honest window, not a lowball estimate.
Will you try to sell me extra things?
No. We'll tell you what we see and let you decide. If something genuinely needs attention, we'll tell you why. If it can wait, we'll say so.
What is BayIQ?
It's our rewards program. You earn points on every visit and can redeem them for discounts on future services. Sign up at the counter on your first visit, it's free.
What you can hold us to.
No work starts until you approve the estimate. No surprises on the invoice.
The time we quote is the time we aim for. If something changes, we call you, not after the fact.
If something isn't right, bring it back. We make it right. That's the family reputation on the line.
5.0 on Google.
"Walked in with a flat at 4:30 on a Friday. They had me patched and back on the road before close, and didn't even try to sell me anything."
J. Reynolds · Downtown"They showed me photos of exactly what was worn and what could wait. First shop where I have never felt talked down to."
M. Kelley · Highway 75"Three generations of tire know-how and it shows. They take care of our farm trucks and the family minivan the same way."
D. Hutchins · DowntownReady to roll in?
Walk-ins welcome at both Bartlesville locations. No appointment needed for most services.